What’s New in ITIL 4

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ITIL 4 was launched on February 15 in Las Vegas at Pink19, the world’s leading ITSM conference. Not only was the event a great place for over 1500 attendees to hear about the content of ITIL4 for the first time, the event also included close to 100 people who participated in the world’s first round of ITIL 4 certification courses, and over 200 more have purchased our self-paced online. 

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Memorable Highlights from Pink19

The heart of ITSM is a beatin’ at Pink19!

The excitement ignited the moment an actual DeLorean drove on stage with Pink Elephant’s own ‘Doc’ and ‘Marty’. From that point, it was evident the 23rd Annual International IT Service Management Conference and Exhibition would be extraordinary. Where else would the latest news and developments in the IT industry be shared in such a dramatic fashion?

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Pink19 According to You!

Pink News Editor | February 21, 2019

We just wrapped up Pink19 - the 23rd version of the world's largest ITSM conference! While we'll be posting our own recap of the event in the days to come, we wanted to share some of the reactions from Pink19 attendees as shared on Twitter. 

And without further ado....

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Rapid Response: How to Identify and Agree on Improvement Ideas

Being able to quickly react and effectively solve IT problems is crucial to achieving business value in today’s rapidly changing global marketplace.

Savvy competitors have embraced Lean problem-solving and improvement methods – which are established and proven – to help organizations enhance the quality, speed, and cost of their products and services by focusing on value while removing waste.

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Pink’s ITIL 4 Foundation Course: All Systems Go!

We’ve been very busy bees here at Pink over the last many months! You may have heard of some of what we’ve been up to in the official announcements that go out, but there’s a lot that goes on behind the scenes!

This has been a major project for the product and delivery teams over the last 9 months, and we have been working closely with AXELOS and PeopleCert to make sure that, as usual, we’re the first to reach you with new ITIL content.

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