Another industry-first! The self-paced Integrated Service Management Essentials course is HERE!

We're so excited to announce that the self-paced online version of our ground-breaking course, Integrated Service Management Essentials, will be available from Monday, September 17! 

In the words of Felipe Villegas, Director, Product Management: "Today’s IT professional needs to understand how to drive maximum business results and unravel what is sometimes viewed as a tangled mess of not-always-easy-to-understand best practice frameworks. This new delivery format of our industry exclusive course marks yet another industry-first by Pink Elephant.”

The Integrated Service Management Essentials self-paced course provides the same fresh and unique approach to IT Service Management to make an immediate business impact that is available in Pink Elephant’s instructor-led courses, including:

  • The scope, benefits and key touch points of Integrated Service Management in respect to how ITIL®, Lean, Agile, DevOps and Organizational Change Management practices collectively revitalize your service management initiative, enable process acceleration, reduce risk, lower costs and deliver customer value.
  • The differences in perspective and focus of a technology versus a service outcome-focused organization.
  • How the principles and automated practices of continuous delivery, integration and deployment improve speed to value and reduce risk

You can read the full announcement here

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