Entries in the category "Pink History"

Continuing the ITIL Revolution with ITIL 4

From the time we first brought ITIL to North America (and the world!) more than 20 years ago, Pink Elephant has remained at the forefront of ITIL’s evolution, and the ITIL revolution!

We’re very proud to say that we were the first to recommend that the core knowledge become a certified program, way back in the late 80s, and our world-renowned experts have been providing input, authoring books and developing in-depth courses ever since.

It’s important to remember that ITIL is a body of knowledge, and it always has been.

1-2-3 Now 4!

Last week Axelos went public with the news that the "ITIL update" (which has been over 2 years in the works) will be called - wait for it - "ITIL 4"! I guess with the current version of ITIL being called "ITIL v3" - it didn't take a team of geniuses to come up with the name "ITIL 4". Although have you noticed the subtlety? It's not "ITIL v4" but "ITIL 4".

At Pink we've been working under NDA with Axelos for some time to help chart out what should be in this new version, and how it will be presented to the public at large. But that's not to say this is a new body of knowledge created by an elitist group. Axelos have sought input from many hundreds of people in all corners of the globe with the question "What would you like to see in an updated ITIL?"

On This Day In ITSM History

At the end of March, 1997 the 1st Annual IT Service Management Conference and Exhibition (Pink97!) was almost 9 months away. More to the point, it hadn't been planned, or even thought of yet! If memory serves me right, we came up with the idea of the Conference some time during the...