Entries in the category "Fatima Cabral"

Continuing the ITIL Revolution with ITIL 4

From the time we first brought ITIL to North America (and the world!) more than 20 years ago, Pink Elephant has remained at the forefront of ITIL’s evolution, and the ITIL revolution!

We’re very proud to say that we were the first to recommend that the core knowledge become a certified program, way back in the late 80s, and our world-renowned experts have been providing input, authoring books and developing in-depth courses ever since.

It’s important to remember that ITIL is a body of knowledge, and it always has been.

DevOps Leadership: The Maserati Of Courses!

The words key and driving often call forth visions of cars.  So, imagine yourself driving a Maserati. C’mon, you know you’d feel powerful and in charge!  Right?

This is very apropos to our new DevOps Leadership certification course.   At Pink Elephant, we believe it is the Maserati of all our courses – and key to helping you drive business value.   One recent customer said, “it blew my mind!”.  And this is someone who has taken competitors’ courses!

IT Leadership Lessons Learned From “Back To The Future”

Way back in the mid-1980s, Steven Spielberg produced the now-classic movie, Back To The Future. And at the same time in the UK a team of IT nerds were producing the first volumes of IT best practices, which came to be known as IT Service Management and ITIL™.

Back To The Future also had very successful sequels, including the futuristic images of 2015 with the flying hoverboard, remember that? (Do you have yours yet?!) ITIL has also been updated and had successful sequels too, including another one planned for early 2019.