Entries in the category "ITSM FAQs"

Why Choose Pink Elephant For Your ITSM Education?

1. Pink Elephant has trained close to 200,000 IT professionals in ITIL®. That's more than any other organization worldwide! 2. Pink Elephant offers the most comprehensive ITSM training program in the industry, addressing all modules at all levels of certification — Foundation, Practitioner, Manager and Executive. 3. Pink has an unrivaled pedigree in ITIL certification!...

What Is ITIL?

The Information Technology Infrastructure Library (ITIL®) is a set of books developed by the United Kingdom's Office Of Government Commerce (OGC). The books describe an integrated, process based, best practice framework for managing IT services. To date, these books are the only comprehensive, non-proprietary guidance for IT service management.