Entries in the category "Webinars"

Webinar Highlights: Mistakes, Missteps & Mistletoe – Using Relationship Management To Its Full Potential

Forget Being Naughty, It’s Time To Be BRM-Nice!

The camaraderie, goodwill, and harmony of the holiday season should be reflected in our relationships with our colleagues and business partners throughout the year. Rather than assign a business relationship management (BRM) role to a business partner (like a lot of organizations do) and then abandon them to it, embrace the concept. Give the gift of guidance to the BRM role because it’s the gift that keeps on giving.

Driving Maximum Business Value with Integrated Service Management

The ultimate goal is to enhance the delivery of business value by improving the end-to-end value chain and businesses are finding that ITIL, Agile, Lean and DevOps have all become essential tools to drive business value and high-quality customer service.

The next step in the evolution of IT service management is one of the most powerful and relevant. It takes the best of the best practices to create a fit-for-purpose approach.

Integrated Service Management addresses how ITIL, Lean, Agile, DevOps, Organizational Change Management and Business Relationship Management practices collectively enable process acceleration, increase efficiency, lower costs – and deliver business value.

Get an overview of the synergistic benefits of integrated service management with Troy DuMoulin’s three-part webinar series:

Webinar Highlights: DevOps Leadership – Moving From Experimentation To Transformation

To remain competitive and support business objectives, many organizations are undertaking the initiative to implement DevOps – but are struggling to move their teams forward to realize the full benefits of a successful DevOps transformation.

Troy DuMoulin, VP of Research and Development at Pink Elephant provides vital information about the leadership skills and practical methods needed to lead a DevOps transformation during his webinar, DevOps Leadership – Moving From Experimentation To Transformation.

Webinar: DevOps Leadership – Moving From Experimentation To Transformation!

Many organizations are experimenting with DevOps but are uncertain of how to take the next steps to realize the wide-ranging potential of the DevOps ‘Full Stack’ approach to culture, practices and automation and the 15 essential practices. While their teams agree that change is necessary to remain competitive and support business objectives, most organizations are struggling with how to move the dial on their DevOps initiatives from experimentation to full adoption!

Crossing this chasm requires leadership skills and practical methods for leading a DevOps transformation. In response to this challenge, Pink Elephant has created the DevOps Leadership™ certification course. The foundation of this course is a newly-developed Integrated Change Management approach and tool kit known as “20/20”,  an innovative approach to help leaders and organizations clearly see the complete path to a successful DevOps transformation.

Webinar Highlights: Shut Up Already & Start Practicing DevOps

According to George Spalding, Executive Vice President of Pink Elephant, ITIL® expert and a renowned authority on ITSM, many organizations are spending 70-80% of their entire IT budget on maintenance and keeping the lights on, instead of innovation and moving forward. In his webinar, Shut Up Already and Start Practicing DevOps, George states that DevOps is no longer optional; it is the way IT has to be done…now, to drive business value.

Webinar Highlights: The Positive Side Of An Endless Loop: How Leaders Create A Kaizen/Continuous Improvement Mindset

Today’s successful leaders are those who enable their teams to ‘deliver the goods’ – literally and figuratively.

The nature of work in the digital age requires that each individual, as well as each IT team, department or division adopt a continual improvement mindset and practice.

In his webinar, The Positive Side Of An Endless Loop: How Leaders Create A Kaizen/Continuous Improvement Mindset, Pink Elephant’s VP of Research & Development, Troy DuMoulin provides crucial tactics and approaches on how leaders can accomplish this.