IT Business Relationship Manager - Co-Create, Integrate, and Inspire!

Do you seek to have strong and integrated IT business relationships, but feel there is a lack of communications or poor communications? If so, this will often result in mistrust, costing an organization wasted time and resources as well as rework, which negatively impact business value.

As Troy DuMoulin, Pink Elephant’s VP of Research and Development notes in his thoughts about Pink’s IT Business Relationship Manager course, “How do we move from an untrusted to trusted to integrated model of relationship management?”

The answer lies in the implementation of Pink’s Integrated Business Relationship Management Framework (iBRMF) and the designation of an IT Business Relationship Manager role. Let’s briefly define both.

The Integrated Business Relationship Management Framework
The iBRMF provides the methodology needed to enable an IT- and business-integrated approach around strategic and tactical objectives that produce needed  business value. The framework is comprised of five life cycle phases – business and IT strategy; customer engagement; plan, build, test, and deploy; operational excellence; and continual improvement.

In addition to the framework, one of the crucial concepts to successful IT business relationship management is the designation of the IT Business Relationship Manager (BRM) role. Let’s take a look at why this role is critical to a well-functioning enterprise.

Co-Create Value, Integrate Best Practices, and Inspire Trust
The IT BRM is a vital role that serves as an intermediary and strategic partner between IT and other areas of the business. Key to the role is its dual responsibility to advocate for the business with IT and to advocate for IT with the business. A certified IT Business Relationship Manager knows how to build rapport and remove barriers, thereby inspiring trust as a reliable advisor between IT and other business units.

Let’s look at how you can obtain the knowledge and skills necessary to serve in this role.

IT BRM Training with a Difference
Pink Elephant’s hands-on, interactive IT Business Relationship Manager certification course will supply you with more knowledge and applicable skills than any other training organization.

In addition to the iBRMF profiled above, our experts have developed two additional differentiators that only Pink offers – an actionable IT BRM maturity assessment model and practical, hands-on activities that can be immediately applied to your organization.

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