ITIL 4 Foundation: To Bridge or Not to Bridge…I have The Answer!

So by now you’ve heard about the change to the ITIL® framework: ITIL 4 is going live next month with a Foundation course and following that up with five advanced level books and two designations (Managing Professional and Strategic Leader).

Some of you who are already sitting at ITIL Expert (way to go!) have figured out that you need to take a bridging class – Managing Professional – to keep your equivalent distinction in place.

But what about the many, many people who have just completed their ITIL v3 Foundation certification?  What do they do?

Well, there is no official ITIL 4 Foundation Bridge course or exam although you’ll find some training organizations offering up some sort of course that claims otherwise. It might seem like the course on steroids for a day, but please note – you’ll still be expected to pass the official ITIL 4 Foundation exam – a separate ITIL 4 Foundation Bridge exam doesn’t exist.

If you remember a bridge certification being available back when ITIL v2 changed to ITIL v3… you are correct! Why not now, you ask? Back in 2007, when the ITIL framework was last overhauled, ITIL took the 10 core processes in v2 and expanded them further for v3.  It was pretty simple to develop a bridge course and exam as the concepts really didn’t change a whole lot.

That brings us to present day. ITIL 4 is VERY different to ITIL v3. It’s a whole new way of thinking and modeling your processes and projects. I personally do not think you’ll be equipped to succeed in taking a one-day “Foundation Bridge” course. 

Here is my take (and, I want to say proudly I – and Pink – have been at this for a long, long, long time). If you truly want to understand the direction this new framework (and industry) is headed, then I urge you to sign up for the full two-day course (or self–paced equivalent). It’s just a bit more time, but that investment will reap you rewards moving forward and also give you a MUCH better chance of obtaining the certification, and more importantly, UNDERSTANDING the new Service Delivery System approach to IT Service Management.

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Hey Brian, I want to learn more please.

Roseann Adams | January 30, 2019 at 1:56pm

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