Memorable Highlights from Pink19

The heart of ITSM is a beatin’ at Pink19!

The excitement ignited the moment an actual DeLorean drove on stage with Pink Elephant’s own ‘Doc’ and ‘Marty’. From that point, it was evident the 23rd Annual International IT Service Management Conference and Exhibition would be extraordinary. Where else would the latest news and developments in the IT industry be shared in such a dramatic fashion?

The opening presentation – marked by Pink’s well-known flair for a touch of flamboyance and lots of fun – had Doc and Marty presenting Pink Elephant President David Ratcliffe with the brand-new ITIL 4 book. AXELOS CEO Mark Basham then shared a number of special ITIL 4 announcements.

The launch of ITIL 4 – the much-anticipated and updated ITIL best practice framework – at Pink19 demonstrated a living embodiment of the conference’s theme: Back to the Future. It was also very apropos because Pink Elephant has been involved with ITIL since its inception.

From the start of Pink19’s Early Riser sessions to the opening keynote by Admiral William H. McRaven and through to the late afternoon Power Hour, it was an action-packed day of imagination, inspiration, information, and innovation. Conference attendees were able to choose from a wide variety of presentations delivered by industry thought leaders, professionals, and experts in ITSM frameworks and quality systems – with each session or case study featuring a strategic, tactical, and/or operational focus.

One of the innumerable takeaways from the opening day was a notable quote by Admiral McRaven, a retired U.S. Navy four-star admiral, former commander of U.S. Special Operations Command, and author of Make Your Bed: Little Things That Can Change Your Life… and Maybe the World. The quote originated from one of the ten fundamental life lessons Admiral McRaven learned during his Navy Seal training: “Why make your bed? Because if you start your day with a task that encourages pride, you’ll go through the rest of your day with pride.”

For more exciting news and sage advice, be sure to check back with us for more highlights from Pink19!

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