Troy DuMoulin…an HDI Top 25 Thought Leader…Again!
Troy DuMoulin has once again been voted as an HDI Top 25 leader! Every year the technical support and service management community votes for the industry’s top influencers.
And the criteria they keep in mind when they vote? According to HDI, “the winners are people who lead by example. They are practitioners and consultants. They blog. They speak at conferences and events. They tweet and share their insights on social media. They mentor us in the finer points of leadership, process improvement, and technology implementation. They provide guidance for the industry to help us all improve service delivery and advance our careers.”
Here at Pink we’re most excited that the world is recognizing what we get to see daily. Troy is a treasure trove of information, and he’s always happy to share what he knows! Troy has contributed to multiple publications, and most recently, is an ITIL 4 Lead Architect & contributing author to ITIL publications.
Congratulations once again Troy!