Webinar Recap: ITIL4 – What’s New & What You Need to Know

Pink News Editor | March 14, 2019

Want the 411 on ITIL 4? Looking for a concise explanation of the differences between ITIL v3 and ITIL 4?

Look no further! We have the ITIL 4-one-one from two of the world’s leading experts.

Check out a replay of the first webinar, delivered by Pink Elephant Executive VP George Spalding on Tuesday, March 12 right now by clicking here. We’ll also be posting the same webinar to be delivered by Pink Elephant VP of Research & Development Troy DuMoulin on Thursday evening, March 14. There’s still time to sign up for Troy’s Webinar. Don’t miss it, click here.

Their respective quick overviews (less than an hour!) encompass the evolution of ITIL, what’s new in ITIL 4, the major differences between ITIL v3 and ITIL 4, and a high-level view of the new ITIL 4 certification scheme. As George emphasized, the IT industry is at a watershed moment and if changes aren’t made to the way IT is managed and delivered, there will be serious consequences.

In addition to highlighting what’s new in ITIL 4, the webinars cover the importance of these innovations, including:

  • How IT contributes to business value by using ITIL 4’s holistic end-to-end model of the service value chain
  • Why and how ITIL 4 integrates concepts from models such as Agile, Lean, DevOps, and Organizational Change Management
  • The rationale for why ITIL 4 has 34 practices as opposed to the ITIL v3’s 26 processes and functions
  • The crucial role of ITIL 4’s seven guiding principles and four business dimensions.

If you’re interested in taking a more in-depth view of ITIL 4, register for one of the upcoming public, virtual, or self-paced online ITIL 4 Foundation certification courses.

And plan to attend the world’s #1 industry event, Pink20, the 24th Annual International IT Service Management Conference & Exhibition being held February 16-19, 2020 at the Bellagio in Las Vegas.  The program includes an entire track dedicated to ITIL 4, and the new ITIL 4 intermediate content, which is scheduled for release in late 2019/early 2020.

Take advantage of the Pink20 Super Faithful Early Bird savings of up to $1,500 that ends April 23, 2019. The theme for Pink20 is IT and Batman: Ordinary People Doing Extraordinary Things. So rev up your Batmobile and bring all your colleagues in crime to THE most content-rich ITSM conference, EVER!

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