Pink Elephant Blog
integratedITSM™ – Everybody is Talking About, ‘The New Kid in Town!’
The ITSM community has been well-served for many decades. We know because Pink Elephant played the leading role on the world stage in starting the IT service management revolution in the late ‘80s. Until last year we supported and contributed to the various versions of multiple frameworks. But today, and with changing times and changing players, Pink has partnered exclusively with Professional Designations (PDC) to develop what we believe to be a much more practical and real-world system for ITSM professionals to reference – integratedITSM™. The teachings of this new body of knowledge are based on our consultants’ many decades of helping CIOs and IT practitioners and yes, even tool vendors implement real-world solutions, not theory.
integratedITSM represents a fresh approach that is gaining extremely positive attention in the industry. Like a new kid in town, it brings excitement and potential disruption to the established order. We feel that this new body of knowledge offers innovative ideas and perspectives. It brings a renewed focus to managing IT services and addressing organizational needs. Just see what your peers are saying after attending Pink’s integratedITSM courses:
- "The depth of this course far exceeded my expectations – the content is unbelievably rich. I am walking away with very practical information that has helped me fill in many missing gaps. Kudos to (the instructor) and Pink!"
- "Fantastic content, lively and engaged instructor, and content that translates incredibly well to my real-world work situations!"
- "Pink Elephant has hit another home run!"
- "Loved the layout of each process. The consistency made it easier to follow and most importantly, retain."
- "The course was excellent. It helped me to understanding how I can incorporate ITSM, Agile, Lean, and DevOps into my group. The materials, videos, and classroom discussions really helped me to understand the material and made the class fun."
If you are one of the organizations that have moved on to look at other ITSM options, we believe we have much more practical implementation guidance and ITSM content to offer you. So, for those of you who have told us “What we’ve been using up to now doesn’t work for us anymore,” come along and meet the new kid in town, and experience…
- A wealth of practical, real-world content in the core courses
- In-depth operational guidance while still providing direct links to the bigger picture of business value
- Content and examples of process management in real-world scenarios
- An ‘integrated’ perspective that includes easy-to-describe and tangible relationships between ITSM and the key enablers of Lean, Agile, DevOps, OCM, and BRM
- An innovative and different approach to acquiring professional certifications and designations
- No mandatory first course to take in the certification scheme
- Books included for further reference at no additional cost
- No re-certification requirements
How lucky is the ITSM community to have choices! We believe the integratedITSM approach warrants serious consideration and comparison with whatever else you’ve been using, and more importantly, we believe it provides excellent value for your training investment. When you compare, like for like, we think you’ll choose the new offerings from Pink Elephant and PDC.
Want to Learn More?
- Click here to read more details about the integratedITSM designation and certification scheme.
- Click here to look at Pink Elephant’s integratedITSM certification courses.
- Attend the industry’s #1 ITSM conference, now in its hugely successful 28th year, Pink25, February 2-5, 2025. The multi-track program includes two tracks specifically focused on IT service management including intergratedITSM with many real-world case study presentations and training from our world renowned ITSM expert consultants.
- Subscribe to our e-bulletins to stay connected to all the latest Pink happenings, industry news, and special offers.
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