1st Annual IT Service Management Leadership Forum

David Ratcliffe, President | August 20, 2012 Events Leadership
Phew! Just got back from the lovely Fairmont Princess Resort in Scottsdale, AZ ("But it's a DRY heat!") where we discussed 24+ primary issues facing IT service management leaders today. Everything from "Business/IT Alignment", to "Meaningful ITSM Metrics", to "Proving The Value Of Frameworks in ITSM" - and so much more. Thanks to all the guest Subject Matter Experts as well as the practitioner participants who made the whole 2-days a most illuminating, and fun, experience. Watch out for the 1st Annual IT Service Management Leadership Report, summarizing all the discussions, advice and recommendations from the event. It will be published - in e-format - very soon and will be a free download from the Pink website!

Like this article? Like

Comments

Post a comment