Entries in the category "ITSM Tools"

Today, we are living through a time of unprecedented and unfathomable events that are affecting each and every one of us, both personally and professionally. We’re all experiencing huge changes to our daily routines in living and working. It’s difficult to comprehend how much our lives are changing – and to cope with the ever-evolving repercussions.

Each of us is becoming all-too-familiar with the realities and consequences of the new term “social-distancing”. This new reality means many individuals and organizations may be operating with reduced work hours and/or a diminished workforce that, in most cases, results in lower productivity.  

Every organization has problems – some are small, some are substantial, and some snowball to become colossal. They all have the potential to diminish or devastate the delivery of business value. When these challenges happen, we often wish for a super hero to swoop in and resolve the situation. Pink Elephant has the next best thing… 

Everyone around the table agrees, “What we’re currently doing is not good. We’re not providing value to the business. We need to CHANGE!”

Someone innocently asks, “Where should we start?”

Instantly, eight hands go up – each person has their own ideas and agendas. As the confusion grows, the transformation is deferred but the pain remains.

Sound familiar? I hear the same thing every week.

The survival of many organizations depends on how quickly their IT department can help them adapt to a continual and rapidly-changing environment and deliver business value better, faster and cheaper.

The DevOps movement is designed to remove the blockages that hinder IT from delivering the value that the business requires, at the speed the business desires. Accordingly, organizations are heeding the call and IT is feeling the pressure to quickly adopt and successfully implement DevOps, but many are experiencing challenges in effectively applying the concept.

In response to this, Pink Elephant has developed a unique methodology consisting of 15 essential practices that allows organizations to implement DevOps through the ‘Full Stack’ of culture, practices and automation. This approach defines and provides guidance to help change the relationship between Application Development and Systems Operations, break down the “Wall of Confusion” and ensure effective collaboration.

If your answer is "Yes!" - then please try to time on Wednesday this week to tune in to the latest FREE online conference - "PinkCONNECT: The Service Desk Is Not Dead Yet!"