Resourceful Ways to Withstand Business-Not-as-Usual

Pink News Editor | March 19, 2020 ITSM Tools

Today, we are living through a time of unprecedented and unfathomable events that are affecting each and every one of us, both personally and professionally. We’re all experiencing huge changes to our daily routines in living and working. It’s difficult to comprehend how much our lives are changing – and to cope with the ever-evolving repercussions.

Each of us is becoming all-too-familiar with the realities and consequences of the new term “social-distancing”. This new reality means many individuals and organizations may be operating with reduced work hours and/or a diminished workforce that, in most cases, results in lower productivity.  

Our Initial Instinct

Some organizations may react by accepting the downswing in productivity and simply trying to ride out the “storm”. Fair enough – each organization has to examine its resources and capabilities and decide what works best for them.

But, think carefully. How many times have you or one of the decision-makers in your organization said “Oh, I wish we had time to figure out a new way of doing that?” Or “One of these days when we get the time, we’ll look at getting so-and-so some additional training.”

Committing to Resilience

As business leaders, we know you’ve faced – and are facing – huge and uncertain challenges. To be frank, we’re in the same boat as you are.

At Pink, we believe in resilience: to always look for innovative ways to turn disadvantages into competitive advantages. When the time is right for your organization, why not try to restore some semblance of normalcy through professional development?

We invite your organization to use this time as an opportunity to review and plan – to use this mandated downtime to weigh your resources, processes, and practices and re-strategize your organization’s recovery. Or, make a deeper commitment to undertake thorough and in-depth assessments and evaluations that will allow you to reposition a department and/or your entire organization by optimizing resources and/or adopting new ways and standards of working.

Future Thinking and Virtual Action

Pink’s renowned consulting services – provided by our experienced IT service management (ITSM) experts and thought leaders – involve in-depth discussions with your organization’s executive, as well as workshops, assessments, and professional training. All of which can easily take place virtually. We also offer a wide range of online resources for DIY process improvement projects – with options for one-on-one guidance from a Pink consultant.

There are varying levels of consulting, online resources, and training available that can accommodate today’s challenges of interacting with both an off-site and/or onsite workers via the Internet.

Here are some strategic actions your organization can invest in during these unusual times:

  • PinkSCAN™ – Gain insight into your current process maturity levels along with recommendations for improvement with this ITSM process assessment methodology and online toolset.
  • PinkREADY™ – Realize the promised benefits of ITSM projects, avoid unnecessary costs, and support organizational change with this ITSM project risk identification and mitigation planning service.
  • PinkBASELINE – Establish a gap assessment against best practices and rapidly identify a series of tangible improvement actions with this workshop-based consultant-led assessment.
  • PinkATLAS™ Resource Library – Conduct your own ITSM process assessments in support of continual improvement.
  • Resource Center – Stream videos, view webinars, or listen to podcasts to enhance your knowledge of various ITSM frameworks and quality systems.
  • Smart Kits – Choose from various ‘kits’ that contain key guidance and get started on your most pressing IT and business improvement projects.
  • Online Learning - Choose from our numerous self-paced online (SPO) courses and learn at your own pace, anytime, anywhere. Or take one of our scheduled virtual courses with a live instructor and learn from the comfort of your home or office. We can even arrange specific virtual classes for your workforce, upon request. 

Let’s all keep Elizabeth Edwards' words in mind as we make our ways through these challenging days:

"Resilience is accepting your new reality, even if it's less good than the one you had before. You can fight it, you can do nothing but scream about what you've lost, or you can accept that and try to put together something that's good."

Take advantage of our Spring online training sale. Between March 20 – April 24, save on our online courses, including live instructor-led and self-paced online.
 

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